I was installing my new DVD Writer and both my CD-Rom and DVD-Rom are missing in My Computer. But then when I open the Device Manager both of them are there. The only message I saw in the properties of both CD and DVD-Roms is this:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Due to the corrupted registry, it caused the CD/DVD-Rom unaccessible. This is the solution that worked for me which I found it from Microsoft Website. You need to delete 2 registry values.
To manually delete the UpperFilters and LowerFilters registry values, follow these steps:
1.Start Registry Editor (Regedt32.exe).
2.Locate the UpperFilters value under the following key in the registry:
5.On the Edit menu, click Delete, and then click OK.
6.Quit Registry Editor.
NOTE: After you remove the Upperfilters value and the Lowerfilters value, if you notice lost functionality in a particular program, such as CD recording software, you may need to reinstall that software. If the problem recurs, consult with the software vendor for assistance.
7.Restart your computer.
This solution works for other error codes as well: (Code 31,32,19,41). It worked for me, hopefully it worked for you as well~ 😛